Refund policy

All Sales Are Final

All Haus of Eri sales are final. We do not accept returns or exchanges for sizing, fit, color preference, change of mind, or accidental purchases.

Please carefully review product descriptions, measurements, sizing information, colors, and order details before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact info@hausoferi.com within 3 calendar days of delivery.

Your email must include:

  • Your full name and order number
  • A description of the issue
  • Clear photographs of the item
  • Photographs of the original packaging and shipping label